REFUND POLICY
In Solo Leveling: Arise, every purchase grants permanent access to exclusive premium content that deepens your journey through dungeons and battles. This includes rare Hunters with unique abilities, limited-edition outfits, special raid stages, resource boosts, experimental gameplay features, and seasonal packs that expand the competitive experience. All content is delivered instantly and is non-refundable—transactions are final once completed. Our development team is committed to providing a smooth, fair, and immersive experience with every update. If you encounter technical issues—such as incomplete downloads, missing assets, or compatibility errors preventing access to purchased content—please contact our official support team within 14 calendar days of your transaction. Each request will be carefully reviewed based on your device specifications, purchase records, and the nature of the issue. Refunds are not available for mistaken purchases, changes of preference, or performance-related concerns. Instead, our focus is on restoring missing items and resolving legitimate technical problems whenever possible. To help speed up support, please include a clear description of the issue, your device model and OS version, and valid proof of purchase. We strongly encourage reviewing content previews, platform requirements, and system notifications before confirming your purchase. By completing a transaction, you acknowledge and accept these terms. Thank you for supporting Solo Leveling: Arise and driving this world forward. Your dedication inspires us to create new Hunters, expand challenges, and ensure every dungeon feels unforgettable.